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How notifications work

One message per pull that found something, one daily digest, by email today and WhatsApp when it opens; there are no SMS alerts.

AxioIntel is quiet on purpose. You hear from us when a pull finds something that needs you, and once a day in a digest.

Alerts after a pull

• One message per pull that found something, such as a removed review, an edited one, or a new low rating on your own business.
• It is sent after the AI has read that pull, so the message already says what needs you, and what it says matches the dashboard.
• A pull that finds nothing sends nothing. Silence means nothing new needs you.
• The link in the message opens that item in your dashboard directly.

The daily digest

Once a day you get a digest. It leads with what is still unresolved, then lists what is new since yesterday. You choose the hour it arrives, in your own time zone.

Channels

• Email is how alerts and the digest arrive today.
• WhatsApp is coming soon. When it opens for your account, you add your number and switch it on in the same place as email.
• There are no SMS alerts.

Choosing what you get

Open Settings in the dashboard, then Alerts. You can switch each kind of email on or off:

• review alerts, after a pull finds something;
• the daily digest, and the hour it arrives;
• audit updates, such as a report being ready or an audit credit;
• notices about a connected Google Business Profile;
• occasional account guidance.

Inside the dashboard, the notification panel sorts everything into Needs action now, Later and No action required. Marking something as needing no action is your own note; nothing is sent to Google.

If a message does not arrive

Check your spam or promotions folder, and add our address to your contacts. If an email provider is slow, a message can arrive late. Everything it would have told you is in the dashboard either way.