Do you remove reviews?+
No. Only Google removes reviews, and nobody outside Google can promise that a review will come down or come back. We show you what needs you, keep the evidence, and point you to the right Google channel. You decide whether to report it, and Google decides the outcome.
Is the Fake Review Audit an accusation?+
No. It reports patterns, bursts, repeated text, reviewers who overlap, with the evidence behind each, the Google policy it matches, and the ordinary explanations for it. It never says a business or a person is committing fraud. What happens next is up to you, and if you file, up to Google.
Do you post replies or reports for me?+
No. You file every report through Google's own tools, with the steps and text we prepare, and you post every reply yourself, on Google. Drafting a reply with AI and publishing it from the app need a connected Google Business Profile, which opens once Google approves our access.
Do I have to hand over my Google login?+
No. AxioIntel works from the public review data anyone can see on Google Maps, with nothing to connect. Connecting your Google Business Profile through Google's own sign-in comes once Google approves our access; it will be optional, and you'll be able to disconnect any time.
Can I cancel?+
Yes. Plans are monthly or annual, with no contract and no setup fee, and you cancel online any time. What we've already collected for you stays readable after a plan ends.
What happens when the 14-day trial ends?+
Pulls stop and your dashboard turns read-only: everything collected stays there to read, and nothing is deleted. Choose Starter, Business or Growth and pulling starts again. There is no card on file, so nothing is charged when the trial ends.
Where does the review data come from?+
From the public review data anyone can see on Google Maps. Because that doesn't prove who owns a profile, the app marks its ownership as unverified. Reading your Google Business Profile through Google's official API comes once Google approves our access.