Guides
Plain answers for the moment you find a problem on your Google profile: a missing review, a demand for money, a changed phone number, a rival's suspicious reviews. Each guide says what Google's own help pages say, what you can do, and what nobody can promise.
- Guide · 5 October 2026
Why Google reviews disappear, and what you can do about it
The five usual reasons a review goes missing, how to narrow down which one it was, and the steps that are worth taking.
- Guide · 5 October 2026
Someone demands money to stop one-star reviews: what to do
What Google says to do, and not to do, when a run of one-star reviews comes with a demand, and how to build the case.
- Guide · 5 October 2026
Someone changed my Google Business Profile: how to find out and fix it
Who can change what shows on your listing, the changes that cost you most, and how to check and put it right.
- Guide · 5 October 2026
How to report a competitor's fake Google reviews, with evidence
The Google rules that apply, what a suspicious pattern looks like, how to file, and why Google sometimes says there is no violation.
Looking for research instead? Read the articles, built from tens of thousands of public Google reviews.