They want money. You keep the record.
Google review extortion is someone threatening one-star reviews, or posting them, until you pay. AxioIntel notices a sudden run of low-star reviews against your own usual pace, lets you record the demand when there is one, keeps every review with its date, and checks after every pull which ones are still showing. You report it. Nothing contacts anyone for you.
Don't pay · Don't engage · Keep every message
Seen at the next check, kept with dates, followed up after every pull.
An extortion attempt usually shows up as reviews before anyone makes a demand, or right after one is refused. The help is in noticing early, recording everything, and giving you what Google's own extortion report and the police ask for.
A burst is spotted early
Each pull compares the one- and two-star reviews of the last 24 hours with your profile's own history. Three or more, at least twice what a busy day on your profile usually holds, show as a burst on your profile's health and, on your own business, as an item in Needs you. The usual rate is measured over the past year, so one quiet month barely moves it, and it needs about two months and twenty reviews of history before it can be measured at all.
The demand is recorded only when you record it
On your own business, a recent burst offers to record a demand: when it came, how, and what was asked. Low-star reviews after it are linked by their timing, and you unlink any that came from ordinary customers. Nothing is recorded until you send it.
Every review stays on the record
Each linked review is kept as it was first seen: the text, the stars, the reviewer's public name and the date. If it is edited or removed later, what it said is still there.
A check after every pull of what is still up
After each pull, every review linked to an open incident is marked as still showing or no longer shown, and you can have an email when that changes. Only a full sweep can say a review is gone. Nothing is promised about when, or whether, Google acts.
The owner's account, and what was observed, kept apart.
What to do first
Paying makes a business a repeat target, and a reply the extorter can quote makes a report harder. The first steps are the same whatever the demand.
- Do not pay and do not negotiate
- Keep every message, number and screenshot, with the time it arrived
- Do not reply to the reviews in anger; a calm reply, or none, reads better to anyone who looks later
- Record the demand on the incident, labelled as your own account
The case for Google's extortion report
Google treats review extortion as its own report path, separate from reporting a single review. The case gathers what that report asks for: what you say happened, labelled as yours, then what monitoring observed, with dates, never mixing the two.
- Your account of the demand, as you recorded it
- The linked reviews, each with its first-seen date and whether it is still showing
- The burst, measured against your own profile, with the bar it was measured at
- Google's extortion form, field by field, in its own order, with the text to paste; your own name, contact details and address you add yourself
- Your screenshots as one PDF to attach, the format the form takes, made on your device and never uploaded
A record the police can use too
A demand for money belongs with your local police or cybercrime unit as well as with Google. The incident keeps a place for the police reference beside Google's case number, so the whole trail sits in one dated record.
AxioIntel never contacts the person making the demand, the police or Google for you.
What review extortion help does not do.
Extortion is frightening, and a tool that overpromises in that moment does harm. These are the edges.
Nothing is reported for you
AxioIntel prepares the case; you file it from your own Google account through Google's own extortion report, and you take the demand to the police yourself. Nothing is reported, flagged or appealed automatically.
It cannot make the reviews come down
Only Google removes reviews, on its own timeline, and nobody outside Google can promise that it will. The follow-up tells you what is still showing; it does not change it.
It never names who did it
A burst of low-star reviews is described as what was seen: how many, how fast, against your own usual pace. It is never presented as proof that any person or business is behind it. A busy week of genuine complaints can look the same, which is why you correct the links.
It never contacts anyone
No message goes to the person making the demand, to the reviewers, to Google or to the police. Talking to an extorter is advice we would never give, and we would not do it on your behalf either.
It notices at the next check, not the minute
Low-star reviews are seen when Axio-CRED next checks your newest reviews, every few hours depending on your plan. A burst that starts just after a check is seen at the next one.
Other businesses are counts only
When the reviewers behind a burst left low-star reviews at other businesses AxioIntel watches, you see how many of them did, never where, which reviews, or who watches those businesses.
Only on a business you own
A demand can be recorded only on a profile you have marked as your own. The record starts with your first pull, so reviews that came and went before it cannot be recovered.
On every plan, the trial included, checked as often as your plan checks.
- Bursts, incidents and the follow-up
- $0, no card
- Your business and 1 competitor
- $49 a month
- Your business and 3 competitors
- $129 a month
- 8 profiles, any mix
- $349 a month
The times are intervals, not appointments. See pricing · Help: filing with Google yourself
The rest of the shield.
Start the record before anyone asks for money.
Add your business, and the first full pull is the baseline every later check is measured against. Free for 14 days.
Free · No card · No Google login · Nothing is reported without you